When you visit our website we, as well as our service providers, may record your visit and any details you submit to our website. These details can include but are not limited to:
- Your IP address
- The pages you accessed and documents downloaded
- The previous site you have visited
- The type of browser you are using and it's abilities
- Your operating system
- Your language
- How long certain pages are open
- Orders placed, forms completed or emails sent to us
Additionally, information that you voluntarily submit to us may be kept in our records.
Access To Information Collected
Apart from ourself, our employees and our service providers may have access to this information.
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
In the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our service provider's logs or other details on file.
Use Of Collected Information
Information collected may be used for various purposes, including but not limited to:
- Monitoring, supporting and improving our services
- Monitoring, supporting and improving our website
- Providing you with a service or product
- With your consent, sending you promotions or news
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Cookies are used on this site to track statistics and other miscellaneous tasks. For more information on what cookies we are using please visit:
- Google Analytics
- Matomo Analytics
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.